TTEC Holdings Inc

TTEC Holdings Inc. a customer experience technology and services company that designs builds orchestrates and delivers digitally enabled customer experiences designed for various brands. It operates in two segments TTEC Digital and TTEC Engage. The TTEC Digital segments designs builds and operates robust digital experiences for clients and their customers through the contextual integration and orchestration of customer relationship management data analytics customer experience as a service technology and intelligent automation to ensure customer experience (CX) outcomes. The TTEC Engage segment provides digitally enabled CX managed services; delivers omnichannel customer care technology support order fulfillment customer acquisition growth and retention services; and delivers digitally enabled back office and industry specific specialty services including artificial intelligence (AI) operations content moderation and fraud management services. It serves clients in the automotive communication financial services government healthcare logistics media and entertainment e-tail/retail technology transportation and travel industries with operations in the United States Australia Belgium Brazil Bulgaria Canada Colombia Costa Rica Germany Greece India Ireland Mexico the Netherlands New Zealand the Philippines Poland Singapore South Africa Thailand and the United Kingdom. The company was formerly known as TeleTech Holdings Inc. and changed its name to TTEC Holdings Inc. in January 2018. TTEC Holdings Inc. was founded in 1982 and is headquartered in Englewood Colorado.